Stakeholder Journey Mapping

Stakeholder Journey Mapping is used to analyze the daily processes of the players in your value chain and understand their digital needs.

Our deliverable is not a report or document to be forgotten in a drawer. After analyzing together the experiences and expectations of your stakeholders, we deliver a prototype of the solution to test its usability and functionality with users.


With co-creation strategies, we work together with our clients to exchange information, develop and align solutions according to their business challenges. We apply new thinking models to design tailor-made workshops with the aim of analyzing and solving the challenges faced by the client, using methodologies such as Creative Problem Solving and Design Thinking.

Creative Problem Solving

Creative Problem Solving (CPS) is a methodology that unlocks creativity to generate new ways to solve problems. This process is based on integrating different styles of thinking (divergent and convergent) in the stages of a project. A logical structure is used to identify critical points, evaluate options, and formulate a plan that helps achieve successful implementation for all stakeholders.

Design Thinking

Design Thinking is a method to generate innovative ideas from the viewpoints and real needs of users. The process involves creating empathy with users and teaming up with them to consider all ideas. This helps to achieve a true immersion in the learning process, model prototypes and apply exercises to unlock both the creativity and analytical capacity of each person.


We work closely with your internal teams to map the needs of your stakeholders, share insights and success stories to find areas of opportunity and open new possibilities in your business. With this in mind, we invite you to imagine a different future, explore innovative ideas and think about where you want to be in the future. We help you change technological paradigms and learn about new ways to speed up your digital transformation.

Solution Prototyping

Our Stakeholder Journey Mapping process goes a step further by including functional prototypes of the solution designed by the work team. In addition to a report of the results and learnings of the Workshops, we deliver a model of how the solution would work and the technology options you have. With this approach, we streamline the development process, save time and money by having a clear vision of the solution before the final implementation.

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